Last updated: January 19, 2023

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TalkInto collects information depending on how you engage with our products and services.

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What information we collect

If you use TalkInto to assist with the operation of a business we may collect a variety of information, including your name, phone number, and IP address.
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If you are an individual communicating with a business that is using TalkInto to manage its communications via SMS and/or other channels, we may collect your phone number and other personal information that you choose to provide.

 

How we use your information

If you use TalkInto to assist with the operation of a business, we use your information for software features including authentication and notifications, and important notices about changes to our terms, conditions, and policies.

If you are an individual communicating with a business that is using TalkInto to manage its communications via SMS and/or other channels, we forward your communication to the business.

 

Disclosure to Third Parties

At times TalkInto may make certain information available to partners that work with TalkInto to provide products and services. For example, when you verify your phone number for use with TalkInto’s software products, TalkInto shares your phone number with a telephony provider to deliver text messages to you.

It may also be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for TalkInto to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

 

Reviewing and Requesting Changes to Your Information

You may inquire about what personally identifiable information we have on file about you by sending an e-mail to support@talkinto.com. You may likewise request via e-mail that we delete or correct any such information we have on file.

 

Changes to this Privacy Policy

TalkInto may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be e-mailed to you or posted on our website along with the updated Privacy Policy.

 

Do Not Track

TalkInto does not track its customers over time or across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
 

Your California Privacy Rights

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. TalkInto does not share personally identifiable information with third parties for their marketing purposes unless you provide us with consent to do so.